Power Baseball League: Dynamics 365 Customer Voice with Special Guest Megan V. Walker

This was such a great discussion! Megan is THE go to when it comes to Forms Pro and Dynamics 365 Customer Voice, so we were thrilled to have her join us. She also happens to be a genuinely awesome person to talk to so it was tough to keep this one short.

Previously we had created a system and begun configuring it to meet he needs of our Power Baseball League. As we went, we started talking about how data would be flowing into the system. We wanted to explore our options, and last time we discussed Forms Processing as a way to get paper-based, hand written data into our database. However, not everyone has a printer and we might need to capture larger amounts of data from some people. Enter Dynamics 365 Customer Voice!

Customer Voice allows us to build a form where users will enter in the data. This data is automatically stored in Common Data Service (CDS) and ready for us to use within the Power Platform!


We called in a Dynamics 365 Customer Voice Expert to help us with this discussion – Megan V. Walker! Megan talks us through how to plan out our form and next steps. Additionally, we also talk about some concerns with our data and potential solutions.

The ever delightful Megan V. Walker joins Kylie and I to discuss the power of Customer Voice. Not going to lie, I had a bit of a fanboy moment!

Thank you to Megan for joining us for this discussion, make sure you subscribe to her blog content, connect on LinkedIn and follow her on Twitter!

This is part of the Power Baseball League Series with Kylie Kiser (follow her on LinkedIn, Twitter or her Blog). You can follow the series on the Power Baseball League Series Page and the Power Baseball League YouTube Playlist as they are added.

You can find Kylie’s content at the following:

Blog: https://kyliekiser.com/



YouTube: https://www.youtube.com/channel/UCt7jIvOwE4mHsr1Tjk1jj3w

Cover Photo: Photo by Nick Jio on Unsplash

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s